E-commerce Marketing

We grow online stores with Meta, TikTok and Google ads, and we measure success by delivered orders, not placed ones. In Pakistan, where most orders are cash on delivery, confirming orders on WhatsApp and feeding delivery data back into ad platforms protects your margin.

The playbook

How we approach e-commerce marketing

  • Meta and TikTok ads with product video creative
  • Google Search and Shopping for high-intent buyers
  • Retargeting for viewers and cart abandoners
  • WhatsApp order confirmation before dispatch
  • Reporting on delivered orders and returns by campaign

Why optimise for delivered orders?

Cash on delivery dominates Pakistani e-commerce. One retailer study by OrderNation, covering about 170,000 of its orders, found 94.5% were cash on delivery and about 19.4% of shipped order value was returned. A campaign that brings orders that are refused costs you twice, so we track and optimise toward orders that are delivered.

How do you reduce returned orders?

Confirm each order on WhatsApp before dispatch, set clear delivery expectations, and cut ad spend on audiences and products with high refusal rates.

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